Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide when you contact Fish Costa Rica, request a fishing charter quote, inquire about a vacation package, communicate with us by telephone, email or messaging service, or submit information through our website.

Depending on how you interact with us, this information may include:

• Your name.
• Email address.
• Telephone or WhatsApp number.
• Country or general location.
• Travel dates.
• Hotel or accommodation information.
• Number of anglers or travelers in your group.
• Fishing preferences and species you would like to target.
• Questions, comments or other information you choose to send us.

Our website may also automatically collect limited technical information such as IP address, browser type, device type, referring website, pages visited and general usage information.

2. How We Use Your Information

Information collected through the website or through direct communication may be used to:

• Respond to questions and fishing-trip inquiries.
• Recommend fishing destinations, boats and charter options.
• Prepare quotes and trip information.
• Coordinate reservations and fishing services.
• Communicate regarding existing or requested reservations.
• Provide customer service.
• Process or coordinate payments where applicable.
• Improve our website, services and customer experience.
• Protect our website from fraud, abuse and security threats.
• Comply with applicable legal obligations.

3. Fishing & Booking Information

When you ask us to help arrange a fishing charter or related travel service, we may need to share limited information with the captain, boat operator, marina, transportation provider, accommodation provider or other service provider involved in fulfilling your requested reservation.

We only share information reasonably necessary to coordinate the service requested by you.

4. Cookies & Website Technology

FishCostaRica.com may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use the site, improve performance and help maintain website security.

Cookies are small files stored by your browser or device. Some cookies may be required for website functionality while others may be used for analytics or other optional purposes.

You can control or delete cookies using your browser settings. Disabling certain cookies may affect the operation of some website features.

5. Analytics

We may use website analytics tools to understand how visitors find and use FishCostaRica.com. These tools may collect information such as pages viewed, approximate location, browser type, device information and how visitors interact with the website.

We use this information to improve website performance, navigation, content and the overall visitor experience.

6. When We May Share Information

Fish Costa Rica does not sell personal information.

We may share information with third parties when reasonably necessary to operate our business or provide a service requested by you, including:

• Fishing charter operators and captains.
• Marinas and related fishing-service providers.
• Transportation or travel-service providers.
• Payment-processing providers.
• Website hosting, security and technical service providers.
• Professional advisers where necessary.

We may also disclose information when required by applicable law, legal process or governmental authority, or when reasonably necessary to protect our rights, customers, website or business.

7. Payments

When electronic payments are offered, payment information may be processed through third-party payment providers.

Fish Costa Rica does not intend to store full payment-card information directly on this website. Payment providers may collect and process information according to their own privacy and security policies.

8. Data Security

We take reasonable administrative and technical measures designed to protect personal information against unauthorized access, alteration, loss, misuse or disclosure.

No method of transmitting or storing information on the internet can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing requested services, maintaining appropriate business records, resolving disputes, preventing fraud and complying with applicable legal or accounting obligations.

10. Your Privacy Rights

Depending on applicable law and the circumstances, you may have rights regarding the personal information we maintain about you, including the ability to request access, correction, updating or deletion of certain information.

You may also ask us to stop using your information for direct marketing communications.

Costa Rica has established privacy protections under Law No. 8968, the Law for the Protection of Individuals regarding the Processing of Personal Data.

Requests concerning personal information may be submitted through the contact methods listed at the bottom of this policy. We may need to verify your identity before processing certain requests.

11. Third-Party Websites

FishCostaRica.com may contain links to websites operated by third parties. We are not responsible for the privacy practices, security or content of websites that we do not operate.

We encourage visitors to review the privacy policies of third-party websites before providing personal information.

12. Children’s Privacy

Our website and booking services are intended primarily for adults arranging fishing and travel services. We do not knowingly seek to collect personal information directly from children through this website for marketing purposes.

Information concerning minors may be provided by a parent or guardian when reasonably necessary to organize a family fishing trip.

13. International Visitors

Fish Costa Rica serves customers from Costa Rica, the United States, Canada and other countries. Information submitted through our website may therefore be processed or accessed in countries other than the country where you reside.

By communicating with us and requesting our services, information may be transferred as reasonably necessary to respond to your inquiry or fulfill your requested reservation, subject to applicable privacy requirements.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, business practices, technology or applicable requirements.

When the policy is materially updated, the “Last updated” date near the top of this page will be revised.

15. Contact Fish Costa Rica

If you have questions about this Privacy Policy or would like to make a request concerning your personal information, please contact Fish Costa Rica.